Job Description Summary

The On Wing Support Lead Global Planner will be responsible for coordinating all aspects of engine maintenance from initial job request through final billing. This position will work across a wide variety of customers, GE Aviation facilities, and partners in many locations around the world. Positive working relationships with the wider OWS network and customers through outstanding customer responsiveness is critical to the success of the business.

Applicants will be familiar with quick-turn aircraft engine maintenance, repair and field services and operations of a FAR-145 Repair Station.

Job Description

Essential Responsibilities :

The On Wing Support Lead Global Planner works in the Planning functional area, leads job quotation, resource and tooling allocation, team launch, and job execution to final invoicing. This person is responsible for strategically assigning maintenance work to qualified suppliers that are in the best interest of GE On Wing Support's customers. GE On Wing Support is a 24 / 7 / 365 operation. Applicants must be willing and able to support calls during off-hours when emergency situations arise.

In addition, the Global Planner will:

• Maintain a safe physical & psychological environment including physical layout of work area and ergo considerations, ensure up to date training for personnel, drive & own investigations and read-across related to EHS, drive and owns EHS change management (MoC) for functional area, and ensure a culture of open reporting and continuous improvement of safety at the site.
• Drive a proactive quality culture. Drive & own regular assessments and PFMEAs to identify and understand sources of defects and deliver process improvements that improve business outcomes. Drive closure on escapes, improve controls, and lead read-across to other sites. Maintain and enhance policy, procedure, and related documentation for functional area to describe standard work, best practices, and lessons learned. Demonstrate required knowledge of OWS Quality Procedures, as well as FAA/EASA Part 145 requirements and procedures. Act in accordance with the site's Repair Station and Quality Control Manual and other applicable regulation/bounds.
• Act with humility during regular Gemba, coach others in the LEAN practices & principles, and apply problem solving skills to drive business outcomes. Determine customer value, map and understands the value stream, establish flow, and pull products/services through with a continuous improvement mindset targeting to deliver on time and at target cost. Drive accountability, planning, execution & LEAN continuous improvement in Customer facing activity for the site.
• The Global Planner will need to maintain or obtain GE Aerospace Central Quality auditor status to audit new and existing GE OWS 3rd party vendors
• Provide OWS network support when required. This support could be, but not limited to, latent billing support, trapped tooling support, back up site planner support, participate in Field Gembas for OWS work and 3rd party work
• Global network support establishing a standard process for planning field jobs
• OWS Network special project coordinator and owner
• Assistance in coordination and implementation of field Job KPI's
• Establish controls & improve process for demand management and coordination of internal & external resources to meet customer demand.
• Drives site compliance and process control / improvement in areas of immigration, Know Your Customer, T&L, Contract T&Cs, AR closure, job quoting, and invoicing. Establishes record retention processes for Planning organization, understands and supports audits, and coaches and trains team members in understanding compliance requirements.
• Be accountable to Regional Support Directors and the OWS HQ team for all deliverables. Execute business-specific strategies-serve customers and win additional business
• Responsible for onboarding new 3rd party maintenance providers including performing the NDA (Non-Disclosure Agreement) and KYS (Know Your Supplier) processes.
• Develop and manage efficient and effective process for AOG/after-hours Customer support. Ensure team delivers "all-hands on deck" support for AOGs (Aircraft On Ground) as they arise.
• Availability to work flexible shift patterns as required, including nights, weekends and holidays.
• Ability and willingness to support calls during off-hours when emergency situations arise.

Minimum Requirements :

• Bachelors degree from an accredited college or university and 3+ years of experience with engine maintenance, trouble shooting & assembly (or a minimum high school diploma / GED with an additional 4+ years of experience with engine maintenance, trouble shooting & assembly).

Desired Characteristics :

• Federal Airframe and Power plant Mechanic (A&P) license strongly preferred.
• Approaches work with a "can-do" attitude and a sense of commitment to both the team and customer objectives
• Flightdeck and Lean experience, bring a culture of continuous improvement to work every day
• Possess a desire to learn and grow with technology advancements and new engine models
• Features strong interpersonal and leadership skills, including problem-solving ability. Proven leadership experience leading initiatives of moderate scope and impact.
• Holds previous LEAP, GE90, CFM, CF6, CF34, and GENX experience and international field experience. This knowledge to include Line maintenance, engine changes, module removal & installation, and/or LRU removals and installations.
• Understand appropriate Aircraft Maintenance Manual, Engine Shop Manual procedures.
• Demonstrated quality, compliance, and EHS and customer satisfaction skills.

At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate.

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No